TPM (Total Productive Maintenance) focuses on identifying losses in the factory. “The single biggest problem with communication is the illusion that it has taken place,” George Bernard Shaw.  Suggestions are an extremely effective way to uncover hidden losses in your factory.  But if they are not 100% reviewed, acknowledged, and acted upon, we are not only losing the great ideas but also killing the goose that laid the golden egg, as the desire to come up with new suggestions